Tenant Maintenance Request
Prompt, dependable service for your rental home.

Submit Your Maintenance Request

All maintenance requests need to be submitted in writing. Please login to your tenant portal and follow the maintenance request prompts.

Maintenance Emergencies

If this is an active maintenance emergency (e.g., active flooding, sewer backup, loss of all heat in winter, electrical hazards):

During Business Hours (Mon-Fri 9am-5pm)(509) 242-8140
After Hours & Weekends Emergency(509) 242-8142

Tips for Fast Service:

  • Include clear, detailed descriptions of the problem.
  • Upload photos or short videos directly through the AppFolio tenant portal.
  • Provide accurate contact numbers and note any pet or access instructions.